Self catering accommodation in Yarmouth, Isle of Wight

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Booking Conditions

Telephone Bookings:
It is easier, quicker and better to book by telephone first. The number to call is 01983 756050. We operate an answerphone service if the office is closed. Your telephone booking will remain firm and we will send you a booking form which is to be completed and returned with the initial deposit within seven days.

Arrival and Departure:
Arrival and departure days are usually Fridays, but short breaks or out of season bookings can start any day of the week to suit you.

Your cottage will be ready for you to take over at any time after 3 p.m. at the start of your holiday. Please do not arrive early, time is needed to thoroughly clean and check the cottage between lets. If you anticipate arriving late, particuarily in the winter months when it is dark, or if you need assistance with directions, please ring us on 01983 756050.

Please vacate the cottage by 10.00am on departure day to give us time to prepare for our next guests. Please leave it as you would like to find it and let us know immediately of any breakages. We do not normally charge for minor damage and breakages.

Heating:
The cottages have open fires and logs will be supplied. Central heating is fully inclusive.

Dogs:
Well behaved dogs are welcome by prior arrangement. You are requested not to allow pets to foul the area around the property, and make sure they do not use the furniture or bedding. You should also be aware that there are farm dogs and animals on the Estate.

Linen:
Linen is provided but you will need to bring your own beach towels. Please note that you should bring linen for cots in all cases.

Visitors with Mobility Difficulties:
Please ring if you have guests with mobility difficulties and we can advise individually.

Party Size:
In particular circumstances we can provide a sofabed or possibly camp beds for additional guests, but the maximum number of persons, as stated in the brochure should not be exceeded without permission. The owners reserve the right to refuse or revoke any bookings from parties which may, in their opinion, be unsuitable for the property concerned. The hirer is responsible for the property and is expected to take all reasonable care of it. All equipment, utensils etc. must be clean and the property must be left clean and tidy at the end of the hire period.

Amenities:
The use of the amenities, where offered, such as the swimming pool, tennis court etc. is entirely at the user's risk and no responsibility can be accepted for injury, loss or damage to the user's or visitor's belongings. However, we do not seek to exclude or limit liability for negligence.

Complaints Procedure:
If the hirer is not entirely satisfied with the accommodation offered, he should contact the office immediately and we will attempt to resolve the problem.

Tenancy Conditions

  1. A deposit of one half the rent is payable on confirmation of bookings. The balance of the total rent is due 30 days before commencement of tenancy. If the balance of the total rent remains unpaid, the owner reserves the right to relet the property and the deposit payment will be forfeited.
  2. Upon payment of the deposit and subject to the acceptance of the booking, the applicant becomes liable for the balance of the rent for the full period of the letting.
  3. Under no circumstances shall the maximum accommodation indicated for a cottage or house be exceeded without prior permission.
  4. Tenants are liable to pay for any breakages or damage at replacement value.
  5. Before tenant's arrival, the house will have been thoroughly cleaned, Tenants are requested to leave the house as far as possible in the condition that they would like to find it, i.e. all crockery, cutlery, kitchen utensils, cooker, refrigerator, baths and sinks in a clean condition and furniture in its proper place. The Owners reserve the right to make a charge for any tenant who leaves the house or equipment excessively dirty.
  6. Pets are permitted at an extra cost of 20 per pet per week and by prior arrangement only.
  7. Tenants are requested to respect the wildlife, farm animals and the Country Code of Conduct
  8. The Estate shall not be liable for any loss, damage, expenses, accident, injury or inconvenience whether to person or property which the applicant or any other person may suffer or sustain arising out of or in respect of any letting.
  9. The Estate gives all information and makes all statements in good faith, and uses its best endeavours to check, so far as it is reasonably able, all information given to the applicant. The Estate shall not, however, in any event, be liable for any damage or loss resulting from information given or statements made whether made orally or in writing.
  10. The property owner or his representatives shall be allowed access to the holiday accommodation at any reasonable time during any holiday occupancy.
  11. If you have a complaint during your stay, please contact The Estate Office immediately. No complaints can be considered after your departure from the property.
     

Holiday Accommodation, Kings Manor Farm, Freshwater, Isle of Wight, PO40 9TL  |   01983 756050  |  holidays@kingsmanorfarm.com
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